Durrant House Hotel, Bideford

The hotel is perfectly situated between two beautiful beaches and offers stunning views. The rooms feature a luxurious double jacuzzi, a relaxing waterfall shower, and a cozy sofa, providing a truly comfortable stay. The service was exceptional, with most staff delivering outstanding customer service, although a few areas could benefit from further training. The hotel's location is excellent for beach lovers and those seeking a peaceful retreat. The dining experience was enjoyable, especially with the inclusion of gluten-free options. The facilities are modern and well-maintained, enhancing the overall guest experience.

I must say, staying at this hotel was a mixed bag of experiences. The rooms were comfy with luxurious amenities like a 2-inch mattress topper and spa bath for a relaxing stay. However, the service lacked problem-solving skills, which I believe is a reflection on the management. The location was convenient, especially for guests using public transport, but the dining options were somewhat limited.

The hotel is set in a prime location near the beach and public transport, offering lovely views from the hilltop. The rooms are cozy, with a double jacuzzi in the bedroom and a waterfall shower, although the bed could be a bit better. The hardworking staff, especially the receptionists, strive to provide good service, although a bit more customer service training would enhance the experience. The dining options feature traditional local products and a gluten-free roll, but are not included in the rate. The facilities are well-equipped, with a notable 'art deco' restaurant on-site.